/* =========================================
   VARIÁVEIS GLOBAIS E RESET
   ========================================= */
:root {
    /* Cores Base */
    --bg: #f7f8fc;
    --surface: #ffffff;
    --sidebar: #ffffff;
    --border: #e5e7eb;
    --text: #111827;
    --text-muted: #6b7280;
    --text-light: #9ca3af;

    /* Cores de Destaque (Ícones e Status) */
    --primary: #2563eb;
    --purple: #8b5cf6;
    --blue: #3b82f6;
    --indigo: #6366f1;
    --green: #10b981;
    --red: #ef4444;
    --amber: #f59e0b;
    --pink: #ec4899;
    
    /* Badges e Status Backgrounds */
    --badge-blue-bg: #eff6ff;
    --badge-blue-text: #1d4ed8;
    --badge-purple-bg: #f5f3ff;
    --badge-purple-text: #6d28d9;
    --badge-green-bg: #ecfdf5;
    --badge-green-text: #047857;
    
    /* Sombras e Bordas */
    --radius-sm: 6px;
    --radius-md: 10px;
    --radius-lg: 14px;
    --shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, 0.05);
    --shadow-md: 0 4px 6px -1px rgba(0, 0, 0, 0.05), 0 2px 4px -1px rgba(0, 0, 0, 0.03);
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif;
    background-color: var(--bg);
    color: var(--text);
    font-size: 14px;
    line-height: 1.5;
    -webkit-font-smoothing: antialiased;
}

a {
    text-decoration: none;
    color: inherit;
}

/* =========================================
   LAYOUT PRINCIPAL (Sidebar + Main)
   ========================================= */
.app-container {
    display: flex;
    min-height: 100vh;
}

/* --- SIDEBAR --- */
.sidebar {
    width: 250px;
    background-color: var(--sidebar);
    border-right: 1px solid var(--border);
    display: flex;
    flex-direction: column;
    position: fixed;
    height: 100vh;
    overflow-y: auto;
}

.logo {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 20px 24px;
    border-bottom: 1px solid var(--border);
}

.logo-icon {
    width: 32px;
    height: 32px;
    background: linear-gradient(135deg, var(--purple), var(--primary));
    color: white;
    border-radius: var(--radius-sm);
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: bold;
    font-size: 18px;
}

.logo-text strong {
    display: block;
    font-size: 16px;
    color: var(--text);
}

.logo-text span {
    font-size: 11px;
    color: var(--text-muted);
}

.nav-menu {
    padding: 16px 12px;
    flex: 1;
}

.nav-section {
    font-size: 11px;
    font-weight: 600;
    color: var(--text-light);
    letter-spacing: 0.5px;
    padding: 16px 12px 8px;
    text-transform: uppercase;
}

.nav-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 10px 12px;
    border-radius: var(--radius-sm);
    color: var(--text-muted);
    font-weight: 500;
    margin-bottom: 2px;
    transition: all 0.2s;
}

.nav-item:hover {
    background-color: var(--bg);
    color: var(--text);
}

.nav-item.active {
    background-color: #eff6ff;
    color: var(--primary);
}

.nav-item.active i {
    color: var(--primary);
}

/* --- MAIN CONTENT --- */
.main-content {
    flex: 1;
    margin-left: 250px;
    padding: 24px 32px;
    max-width: 1600px;
}

/* --- TOP HEADER --- */
.top-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 24px;
}

.header-left .breadcrumb {
    color: var(--text-muted);
    font-size: 18px;
}

.header-right {
    display: flex;
    align-items: center;
    gap: 16px;
}

.icon-btn {
    background: none;
    border: none;
    color: var(--text-muted);
    font-size: 18px;
    cursor: pointer;
    padding: 4px;
    border-radius: 50%;
    transition: background 0.2s;
}

.icon-btn:hover {
    background-color: var(--border);
}

.user-profile {
    display: flex;
    align-items: center;
    gap: 10px;
    padding-left: 16px;
    border-left: 1px solid var(--border);
}

.user-avatar {
    width: 36px;
    height: 36px;
    background-color: #e0e7ff;
    color: var(--primary);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 600;
    font-size: 13px;
}

.user-info strong {
    display: block;
    font-size: 13px;
}

.user-info span {
    font-size: 11px;
    color: var(--text-muted);
}

/* =========================================
   HERO SECTION
   ========================================= */
.hero-card {
    background-color: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    padding: 24px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 24px;
    box-shadow: var(--shadow-sm);
}

.hero-content {
    display: flex;
    align-items: center;
    gap: 16px;
}

.hero-icon {
    width: 48px;
    height: 48px;
    background-color: var(--blue);
    color: white;
    border-radius: var(--radius-md);
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: bold;
    font-size: 18px;
}

.greeting {
    font-size: 12px;
    color: var(--text-muted);
    margin-bottom: 4px;
}

.agency-name {
    font-size: 20px;
    font-weight: 600;
    color: var(--text);
    margin-bottom: 8px;
}

.hero-badges {
    display: flex;
    gap: 8px;
}

.badge {
    padding: 4px 10px;
    border-radius: 20px;
    font-size: 11px;
    font-weight: 500;
    display: inline-flex;
    align-items: center;
    gap: 4px;
}

.badge-blue { background: var(--badge-blue-bg); color: var(--badge-blue-text); }
.badge-purple { background: var(--badge-purple-bg); color: var(--badge-purple-text); }
.badge-green { background: var(--badge-green-bg); color: var(--badge-green-text); }

.hero-actions {
    display: flex;
    gap: 12px;
}

.btn {
    padding: 8px 16px;
    border-radius: var(--radius-sm);
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    gap: 6px;
    border: 1px solid transparent;
    transition: all 0.2s;
}

.btn-outline {
    background: var(--surface);
    border-color: var(--border);
    color: var(--text);
}

.btn-outline:hover { background: var(--bg); }

.btn-primary {
    background: var(--primary);
    color: white;
}

.btn-primary:hover { background: #1d4ed8; }

/* =========================================
   MÉTRICAS (CARDS)
   ========================================= */
.metrics-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 20px;
    margin-bottom: 24px;
}

.metric-card {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    padding: 20px;
    box-shadow: var(--shadow-sm);
    display: flex;
    flex-direction: column;
}

.metric-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: 16px;
}

.metric-icon {
    width: 40px;
    height: 40px;
    border-radius: var(--radius-md);
    display: flex;
    align-items: center;
    justify-content: center;
    color: white;
}

.metric-icon svg {
    width: 20px;
    height: 20px;
}

/* Cores dos Ícones */
.metric-icon.purple { background-color: var(--purple); }
.metric-icon.blue { background-color: var(--blue); }
.metric-icon.indigo { background-color: var(--indigo); }
.metric-icon.green { background-color: var(--green); }
.metric-icon.red { background-color: var(--red); }
.metric-icon.amber { background-color: var(--amber); }
.metric-icon.pink { background-color: var(--pink); }

.metric-badge {
    font-size: 11px;
    font-weight: 600;
    color: var(--green);
    background: var(--badge-green-bg);
    padding: 2px 8px;
    border-radius: 12px;
}

.metric-value {
    font-size: 32px;
    font-weight: 700;
    color: var(--text);
    line-height: 1.2;
    margin-bottom: 4px;
}

.metric-label {
    font-size: 13px;
    font-weight: 500;
    color: var(--text);
    margin-bottom: 2px;
}

.metric-note {
    font-size: 12px;
    color: var(--text-muted);
}

/* =========================================
   LOWER GRID (Tabela e Gráficos)
   ========================================= */
.lower-grid {
    display: grid;
    grid-template-columns: 2fr 1fr;
    gap: 20px;
    align-items: start;
}

.panel {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-sm);
    overflow: hidden;
}

.panel-head {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 16px 20px;
    border-bottom: 1px solid var(--border);
}

.panel-title {
    font-size: 14px;
    font-weight: 600;
    display: flex;
    align-items: center;
    gap: 8px;
    color: var(--text);
}

.panel-title svg {
    width: 18px;
    height: 18px;
    color: var(--text-muted);
}

.view-all {
    font-size: 12px;
    font-weight: 500;
    color: var(--primary);
    display: flex;
    align-items: center;
    gap: 4px;
}

.view-all:hover { text-decoration: underline; }

/* --- TABELA --- */
.table-wrap {
    width: 100%;
    overflow-x: auto;
}

table {
    width: 100%;
    border-collapse: collapse;
    text-align: left;
}

th {
    background: var(--bg);
    padding: 12px 20px;
    font-size: 11px;
    font-weight: 600;
    color: var(--text-muted);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    border-bottom: 1px solid var(--border);
}

td {
    padding: 14px 20px;
    border-bottom: 1px solid var(--border);
    font-size: 13px;
    color: var(--text);
}

tr:last-child td { border-bottom: none; }

.reference {
    color: var(--primary);
    font-weight: 600;
}

.destination {
    display: flex;
    align-items: center;
    gap: 6px;
    color: var(--text-muted);
}

.destination svg {
    width: 14px;
    height: 14px;
}

.status {
    padding: 4px 10px;
    border-radius: 20px;
    font-size: 11px;
    font-weight: 600;
    display: inline-block;
    text-transform: uppercase;
    letter-spacing: 0.3px;
}

/* Classes de status (mapeadas via PHP) */
.status-active { background: var(--badge-blue-bg); color: var(--badge-blue-text); }
.status-completed { background: var(--badge-green-bg); color: var(--badge-green-text); }
.status-draft { background: #f3f4f6; color: #4b5563; }
.status-cancelled { background: #fef2f2; color: #b91c1c; }
.status-pending { background: #fffbeb; color: #b45309; }
.status-analyzing { background: var(--badge-blue-bg); color: var(--badge-blue-text); }
.status-incomplete { background: #fff7ed; color: #c2410c; }
.status-approved { background: var(--badge-green-bg); color: var(--badge-green-text); }
.status-other { background: #f3f4f6; color: #4b5563; }

.refresh-status {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    color: var(--text-muted);
    font-size: 12px;
    white-space: nowrap;
}

.refresh-status i {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: var(--green);
}

.refresh-button {
    font: inherit;
}

.attention-card {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 16px;
    margin-bottom: 24px;
    padding: 18px 20px;
    background: var(--surface);
    border: 1px solid var(--border);
    border-left: 4px solid var(--amber);
    border-radius: var(--radius-md);
    box-shadow: var(--shadow-sm);
}

.attention-card strong {
    display: block;
    margin-bottom: 3px;
    font-size: 14px;
}

.attention-card p {
    color: var(--text-muted);
    font-size: 12px;
}

.attention-value {
    color: var(--text);
    font-size: 24px;
    font-weight: 700;
}

.logout-link:hover {
    color: #b91c1c;
}

.alert {
    margin-bottom: 20px;
    padding: 12px 16px;
    border: 1px solid transparent;
    border-radius: var(--radius-md);
    font-size: 13px;
}

.alert-success {
    color: #047857;
    background: #ecfdf5;
    border-color: #a7f3d0;
}

.alert-error {
    color: #b91c1c;
    background: #fef2f2;
    border-color: #fecaca;
}

.btn-danger {
    color: #fff;
    background: #dc2626;
}

.btn-danger:hover {
    background: #b91c1c;
}

.request-metrics {
    grid-template-columns: repeat(4, minmax(0, 1fr));
}

.requests-panel-head {
    align-items: flex-start;
}

.panel-subtitle {
    margin-top: 5px;
    color: var(--text-muted);
    font-size: 12px;
}

.results-count {
    color: var(--text-muted);
    font-size: 12px;
    white-space: nowrap;
}

.request-filters {
    display: flex;
    align-items: flex-end;
    gap: 12px;
    padding: 18px 20px;
    border-bottom: 1px solid var(--border);
}

.request-filters label {
    display: flex;
    flex-direction: column;
    gap: 6px;
    color: var(--text-muted);
    font-size: 12px;
    font-weight: 500;
}

.search-field {
    flex: 1;
    min-width: 220px;
}

.status-field {
    flex: 0 1 240px;
}

.request-filters input,
.request-filters select {
    width: 100%;
    min-height: 38px;
    padding: 8px 11px;
    color: var(--text);
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    font: inherit;
}

.request-filters input:focus,
.request-filters select:focus {
    outline: 2px solid #bfdbfe;
    border-color: var(--primary);
}

.filter-actions {
    display: flex;
    gap: 8px;
}

.requests-table {
    min-width: 1000px;
}

.requests-table th,
.requests-table td {
    padding-right: 14px;
    padding-left: 14px;
    vertical-align: middle;
}

.request-reference,
.customer-name,
.service-name {
    display: block;
    font-weight: 600;
}

.request-reference {
    color: var(--primary);
}

.request-id,
.customer-email,
.service-destination {
    display: block;
    margin-top: 3px;
    color: var(--text-muted);
    font-size: 11px;
}

.customer-email {
    overflow-wrap: anywhere;
}

.request-message-row td {
    padding-top: 0;
    color: var(--text-muted);
    font-size: 12px;
}

.request-message-row details {
    padding: 0 4px 10px;
}

.request-message-row summary {
    width: fit-content;
    color: var(--primary);
    cursor: pointer;
    font-weight: 500;
}

.request-message-row p {
    max-width: 900px;
    margin-top: 8px;
    overflow-wrap: anywhere;
    white-space: normal;
}

.request-conversation {
    display: grid;
    gap: 10px;
}

.request-thread-message {
    max-width: 900px;
    padding: 11px 13px;
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
}

.request-thread-message > div {
    display: flex;
    justify-content: space-between;
    gap: 12px;
}

.request-thread-message strong {
    color: var(--text);
}

.request-thread-message small {
    color: var(--text-muted);
    white-space: nowrap;
}

.request-thread-message p {
    margin-bottom: 0;
    white-space: pre-line;
}

.pagination-footer {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 12px;
    padding: 14px 20px;
    color: var(--text-muted);
    font-size: 12px;
}

.pagination {
    display: flex;
    align-items: center;
    gap: 12px;
}

.request-actions {
    min-width: 130px;
}

.request-actions summary {
    color: var(--primary);
    cursor: pointer;
    font-weight: 500;
    white-space: nowrap;
}

.inline-action-form {
    display: flex;
    flex-direction: column;
    align-items: stretch;
    gap: 8px;
    min-width: 220px;
    margin-top: 12px;
    padding: 12px;
    background: var(--bg);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
}

.inline-action-form label {
    display: flex;
    flex-direction: column;
    gap: 5px;
    color: var(--text-muted);
    font-size: 11px;
    font-weight: 500;
}

.inline-action-form input,
.inline-action-form select,
.inline-action-form textarea {
    width: 100%;
    min-height: 36px;
    padding: 7px 9px;
    color: var(--text);
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    font: inherit;
}

.inline-action-form textarea,
.document-review-message textarea {
    min-height: 74px;
    resize: vertical;
}

.document-review-form {
    display: grid;
    gap: 8px;
    min-width: 175px;
}

.document-review-message {
    display: grid;
    gap: 5px;
    color: var(--text-muted);
    font-size: 11px;
    font-weight: 500;
}

.document-review-message textarea {
    width: 100%;
    padding: 7px 9px;
    color: var(--text);
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    font: inherit;
}

.document-review-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
}

.request-view-button {
    display: inline-grid;
    width: 40px;
    height: 40px;
    place-items: center;
    border: 1px solid #cbd5e1;
    border-radius: 10px;
    color: #1d4ed8;
    background: #fff;
    cursor: pointer;
    transition: color .16s ease, background .16s ease, border-color .16s ease, transform .16s ease;
}

.request-view-button svg {
    width: 21px;
    height: 21px;
}

.request-view-button:hover,
.request-view-button:focus-visible {
    transform: translateY(-1px);
    border-color: #2563eb;
    color: #fff;
    background: #2563eb;
    outline: 3px solid rgba(37, 99, 235, .15);
}

.request-detail-modal {
    position: fixed;
    inset: 0;
    width: min(1580px, calc(100vw - 32px));
    height: min(940px, calc(100vh - 32px));
    max-width: none;
    max-height: none;
    margin: auto;
    padding: 0;
    overflow: hidden;
    border: 1px solid #d6deea;
    border-radius: 18px;
    color: var(--text);
    background: #f3f6fa;
    box-shadow: 0 24px 90px rgba(15, 23, 42, .3);
}

.request-detail-modal::backdrop {
    background: rgba(15, 23, 42, .68);
    backdrop-filter: blur(3px);
}

.request-detail-modal-header {
    position: relative;
    z-index: 1;
    display: flex;
    min-height: 76px;
    align-items: center;
    justify-content: space-between;
    gap: 18px;
    padding: 14px 24px;
    border-bottom: 1px solid #dbe3ee;
    background: #fff;
}

.request-detail-modal-header h2 {
    margin-top: 3px;
    color: #142b48;
    font-size: 19px;
    line-height: 1.3;
}

.modal-eyebrow,
.inbox-eyebrow {
    color: #60738b;
    font-size: 10px;
    font-weight: 800;
    letter-spacing: .12em;
}

.modal-close-button {
    display: grid;
    width: 38px;
    height: 38px;
    place-items: center;
    border: 1px solid #d8e0eb;
    border-radius: 50%;
    color: #43536a;
    background: #fff;
    font-size: 27px;
    line-height: 1;
    cursor: pointer;
}

.request-detail-modal-body {
    display: grid;
    height: calc(100% - 76px);
    grid-template-columns: minmax(0, 1.12fr) minmax(360px, .88fr);
    gap: 64px;
    padding: 24px 28px 28px;
}

.request-detail-column,
.request-inbox-column {
    min-width: 0;
    height: 100%;
    overflow: auto;
    overscroll-behavior: contain;
    scrollbar-gutter: stable;
}

.request-detail-column {
    display: grid;
    align-content: start;
    gap: 18px;
    padding-right: 4px;
}

.request-inbox-column {
    position: sticky;
    top: 0;
    display: flex;
    flex-direction: column;
    gap: 14px;
    padding: 18px;
    border: 1px solid #ced9e7;
    border-radius: 16px;
    background: #fff;
    box-shadow: 0 10px 28px rgba(29, 49, 76, .08);
}

.request-modal-section {
    display: grid;
    gap: 12px;
    padding: 17px;
    border: 1px solid #dbe3ed;
    border-radius: 14px;
    background: #fff;
    box-shadow: 0 3px 12px rgba(29, 49, 76, .035);
}

.request-modal-section h3,
.request-inbox-header h3 {
    margin: 0;
    color: #183957;
    font-size: 15px;
}

.request-detail-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 11px 18px;
}

.request-detail-grid > div,
.request-document-meta > div {
    min-width: 0;
}

.request-detail-grid dt,
.request-document-meta dt {
    color: #708198;
    font-size: 10px;
    font-weight: 700;
}

.request-detail-grid dd,
.request-document-meta dd {
    margin-top: 3px;
    color: #1d344e;
    font-size: 12px;
    font-weight: 600;
    overflow-wrap: anywhere;
}

.request-customer-initial {
    padding: 12px 14px;
    border-left: 4px solid #4f46e5;
    border-radius: 0 9px 9px 0;
    color: #263d58;
    background: #eef2ff;
    font-size: 12px;
}

.request-customer-initial p {
    margin-top: 6px;
    line-height: 1.6;
}

.request-requirement-list {
    display: grid;
    gap: 7px;
    list-style: none;
}

.request-requirement-list li {
    display: flex;
    justify-content: space-between;
    gap: 12px;
    padding: 9px 11px;
    border: 1px solid #e0e7ef;
    border-radius: 8px;
    background: #f8fafc;
    font-size: 12px;
}

.request-requirement-list small {
    color: #718198;
    font-size: 10px;
}

.request-document-list {
    display: grid;
    gap: 12px;
}

.request-document-card {
    display: grid;
    gap: 10px;
    padding: 13px;
    border: 1px solid #dbe3ed;
    border-radius: 11px;
    background: #fbfcfe;
}

.request-document-card > header {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 10px;
}

.request-document-card > header strong,
.request-document-card > header small {
    display: block;
    overflow-wrap: anywhere;
}

.request-document-card > header strong {
    color: #1b3857;
    font-size: 12px;
}

.request-document-card > header small {
    margin-top: 3px;
    color: #718198;
    font-size: 10px;
}

.document-state,
.document-review-status {
    flex: 0 0 auto;
    padding: 5px 8px;
    border-radius: 99px;
    color: #315477;
    background: #e8f0f8;
    font-size: 10px;
    font-weight: 800;
}

.document-state[data-state="Aprovado"] {
    color: #1c653b;
    background: #e8f6ed;
}

.document-state[data-state="Rejeitado"] {
    color: #9f2f2f;
    background: #fff0f0;
}

.request-document-meta {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 9px;
}

.request-document-meta .request-document-hash {
    grid-column: 1 / -1;
}

.request-document-hash dd {
    font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
    font-size: 9px;
    word-break: break-all;
}

.request-document-viewer {
    display: grid;
    gap: 9px;
}

.request-document-viewer summary {
    color: #1d4ed8;
    font-size: 11px;
    font-weight: 700;
    cursor: pointer;
}

.request-document-viewer .btn {
    justify-self: start;
    min-height: 32px;
    padding: 6px 9px;
    font-size: 10px;
}

.request-document-preview {
    display: block;
    width: 100%;
    height: 430px;
    border: 1px solid #d4dce7;
    border-radius: 8px;
    background: #e8edf3;
}

.request-document-image {
    height: auto;
    max-height: 560px;
    object-fit: contain;
}

.request-document-review {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

.request-document-review .btn {
    min-height: 34px;
    padding: 7px 10px;
    font-size: 10px;
}

.request-modal-form {
    display: grid;
    gap: 9px;
    padding-top: 12px;
    border-top: 1px solid #e2e8f0;
}

.request-modal-form label,
.request-inbox-reply label {
    display: grid;
    gap: 5px;
    color: #52677f;
    font-size: 11px;
    font-weight: 700;
}

.request-modal-form input,
.request-modal-form select,
.request-modal-form textarea,
.request-inbox-reply textarea {
    width: 100%;
    min-height: 36px;
    padding: 9px 10px;
    border: 1px solid #ced8e4;
    border-radius: 8px;
    color: #1d344e;
    background: #fff;
    font: inherit;
}

.request-modal-form textarea,
.request-inbox-reply textarea {
    min-height: 96px;
    resize: vertical;
}

.request-modal-form button {
    justify-self: start;
}

.request-inbox-header {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 14px;
    padding-bottom: 12px;
    border-bottom: 1px solid #e0e7ef;
}

.request-inbox-header h3 {
    margin-top: 5px;
}

.request-inbox-header p {
    margin-top: 5px;
    color: #718198;
    font-size: 11px;
    overflow-wrap: anywhere;
}

.inbox-count {
    display: grid;
    min-width: 28px;
    height: 28px;
    place-items: center;
    padding-inline: 5px;
    border-radius: 99px;
    color: #174b8b;
    background: #eaf1fa;
    font-size: 11px;
    font-weight: 800;
}

.request-inbox-messages {
    display: grid;
    flex: 1 1 auto;
    align-content: start;
    gap: 12px;
    min-height: 160px;
    overflow: auto;
    padding: 3px 5px 10px 1px;
}

.request-inbox-message {
    max-width: 92%;
    padding: 12px 13px;
    border: 1px solid #cad7e6;
    border-radius: 12px 12px 12px 3px;
    color: #1d344e;
    background: #eaf1fa;
}

.request-inbox-message.from-customer {
    justify-self: end;
    border-color: #c4dfcd;
    border-radius: 12px 12px 3px 12px;
    background: #eaf5ee;
}

.request-inbox-message > div {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 12px;
}

.request-inbox-message strong {
    font-size: 10px;
}

.request-inbox-message-context {
    display: block;
    margin-top: 5px;
    color: #60738b;
    font-size: 9px;
}

.request-inbox-message time {
    flex: 0 0 auto;
    color: #64748b;
    font-size: 9px;
}

.request-inbox-message p {
    margin-top: 7px;
    font-size: 12px;
    line-height: 1.55;
    overflow-wrap: anywhere;
}

.request-inbox-reply {
    display: grid;
    flex: 0 0 auto;
    gap: 8px;
    padding-top: 12px;
    border-top: 1px solid #e0e7ef;
}

.request-inbox-reply small {
    color: #718198;
    font-size: 10px;
    line-height: 1.45;
}

.request-inbox-reply .btn {
    justify-self: start;
}

.request-modal-loading,
.request-modal-empty {
    padding: 18px;
    border: 1px dashed #cbd5e1;
    border-radius: 10px;
    color: #64748b;
    background: #fff;
    font-size: 12px;
    text-align: center;
}

.request-modal-error {
    padding: 16px;
    border-radius: 10px;
    color: #8f2727;
    background: #fff0f0;
    font-weight: 600;
}

.document-review-actions form {
    margin: 0;
}

.document-review-actions .btn {
    padding: 6px 9px;
    font-size: 11px;
}

.documents-table {
    min-width: 900px;
}

.file-missing {
    color: #b91c1c;
    font-size: 11px;
}

.count-bubble {
    background: var(--bg);
    border: 1px solid var(--border);
    padding: 2px 8px;
    border-radius: 12px;
    font-size: 12px;
    font-weight: 600;
    color: var(--text-muted);
}

.empty {
    padding: 32px;
    text-align: center;
    color: var(--text-muted);
    font-style: italic;
}

/* --- PAINÉIS LATERAIS (Gráficos) --- */
.side-panels {
    display: flex;
    flex-direction: column;
    gap: 20px;
}

.chart-panel {
    padding-bottom: 16px;
}

/* Barras Empilhadas (Stacked Bars) */
.stacked {
    display: flex;
    height: 8px;
    border-radius: 4px;
    overflow: hidden;
    margin: 20px;
    background: var(--border);
}

.stacked span {
    display: block;
    height: 100%;
    transition: width 0.3s ease;
}

/* Legendas */
.legend {
    padding: 0 20px;
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.legend-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 12px;
}

.legend-name {
    display: flex;
    align-items: center;
    gap: 8px;
    color: var(--text-muted);
    font-weight: 500;
}

.dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    display: inline-block;
}

.legend-value {
    font-weight: 600;
    color: var(--text);
    display: flex;
    align-items: center;
    gap: 12px;
}

.legend-pct {
    color: var(--text-muted);
    font-weight: 400;
    width: 30px;
    text-align: right;
}

/* =========================================
   RESPONSIVIDADE (Básica)
   ========================================= */
@media (max-width: 1200px) {
    .metrics-grid { grid-template-columns: repeat(2, 1fr); }
    .lower-grid { grid-template-columns: 1fr; }
}

@media (max-width: 768px) {
    .app-container { flex-direction: column; }
    .sidebar {
        display: block;
        position: static;
        width: 100%;
        height: auto;
        border-right: 0;
        border-bottom: 1px solid var(--border);
    }
    .logo { padding: 12px 16px; }
    .nav-menu {
        display: flex;
        gap: 4px;
        padding: 8px 12px;
        overflow-x: auto;
    }
    .nav-section { display: none; }
    .nav-item { flex: 0 0 auto; margin: 0; }
    .main-content { margin-left: 0; padding: 16px; }
    .metrics-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
    .metric-card { padding: 16px; }
    .metric-value { font-size: 26px; }
    .top-header { align-items: flex-start; gap: 12px; }
    .header-right { flex-wrap: wrap; justify-content: flex-end; gap: 10px; }
    .user-profile { display: none; }
    .hero-card { flex-direction: column; align-items: flex-start; gap: 16px; }
    .hero-content { align-items: flex-start; }
    .hero-badges { flex-wrap: wrap; }
    .hero-actions { width: 100%; }
    .hero-actions .btn { flex: 1; justify-content: center; }
    .request-filters { align-items: stretch; flex-direction: column; }
    .search-field,
    .status-field { flex-basis: auto; min-width: 0; }
    .filter-actions { flex-wrap: wrap; }
    .filter-actions .btn { justify-content: center; }
    .pagination-footer { align-items: flex-start; flex-direction: column; }
}

@media (max-width: 480px) {
    .metrics-grid { grid-template-columns: 1fr; }
    .top-header { flex-direction: column; }
    .header-right { justify-content: flex-start; }
    .refresh-status { white-space: normal; }
    .attention-card { align-items: flex-start; }
    .requests-panel-head { flex-direction: column; gap: 8px; }
    .pagination { width: 100%; justify-content: space-between; }
}

@media (max-width: 1100px) {
    .request-detail-modal-body {
        grid-template-columns: minmax(0, 1fr) minmax(320px, .9fr);
        gap: 34px;
        padding-inline: 20px;
    }
}

@media (max-width: 820px) {
    .request-detail-modal {
        width: calc(100vw - 18px);
        height: calc(100vh - 18px);
        border-radius: 12px;
    }
    .request-detail-modal-header { min-height: 68px; padding: 11px 15px; }
    .request-detail-modal-body {
        display: block;
        height: calc(100% - 68px);
        overflow: auto;
        padding: 14px;
    }
    .request-detail-column,
    .request-inbox-column {
        height: auto;
        overflow: visible;
    }
    .request-inbox-column {
        position: static;
        min-height: 520px;
        margin-top: 24px;
    }
    .request-inbox-messages { max-height: 60vh; }
}

@media (max-width: 480px) {
    .request-detail-modal-header h2 { font-size: 15px; }
    .request-detail-modal-body { padding: 10px; }
    .request-modal-section { padding: 12px; }
    .request-detail-grid { grid-template-columns: 1fr; }
    .request-document-meta { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .request-document-card > header { flex-direction: column; }
    .request-inbox-column { min-height: 460px; padding: 12px; }
    .request-inbox-message { max-width: 100%; }
}

.page-heading {
    margin-bottom: 20px;
}

.page-heading h1 {
    margin-bottom: 6px;
    font-size: 24px;
}

.page-heading p,
.image-manager-note span {
    color: var(--text-muted);
}

.image-manager-note {
    display: flex;
    flex-direction: column;
    gap: 4px;
    margin-bottom: 24px;
    padding: 16px 18px;
    background: var(--surface);
    border: 1px solid var(--border);
    border-left: 4px solid var(--primary);
    border-radius: var(--radius-md);
}

.image-manager-note strong {
    font-size: 13px;
}

.image-manager-note span {
    font-size: 12px;
}

.image-manager-section {
    margin-bottom: 28px;
}

.image-manager-heading {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 14px;
}

.image-manager-heading h2 {
    font-size: 17px;
}

.image-manager-heading span {
    color: var(--text-muted);
    font-size: 12px;
}

.image-manager-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(245px, 1fr));
    gap: 16px;
}

.image-manager-card {
    overflow: hidden;
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-sm);
}

.image-manager-preview {
    display: block;
    width: 100%;
    height: 170px;
    object-fit: cover;
    background: var(--bg);
}

.image-manager-card-content {
    display: grid;
    gap: 10px;
    padding: 14px;
}

.image-manager-card-content h3 {
    font-size: 14px;
}

.image-manager-card-content > p {
    color: var(--text-muted);
    font-size: 11px;
}

.image-manager-card-content > .image-manager-credit {
    line-height: 1.5;
}

.image-manager-credit a {
    color: var(--primary);
    text-decoration: underline;
    text-underline-offset: 2px;
}

.image-manager-form {
    display: grid;
    gap: 8px;
}

.image-file-label {
    display: grid;
    gap: 6px;
    color: var(--text-muted);
    font-size: 12px;
    font-weight: 500;
}

.image-file-label input {
    width: 100%;
    font: inherit;
}

.image-manager-form .btn,
.image-reset-form .btn {
    width: 100%;
    justify-content: center;
}

.image-reset-form {
    margin: 0;
}

@media (max-width: 480px) {
    .image-manager-grid { grid-template-columns: 1fr; }
    .image-manager-preview { height: 190px; }
}